PRIVACY POLICY AND PROTECTION OF PERSONAL DATA. DIRECT MARKETING
1. DEFINITIONS
1.1. The Company collects, processes and stores personal data in accordance with these Purchase and Sale Rules, the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts. The Company ensures the rights of data subjects in accordance with the Law on Legal Protection of Personal Data and other normative legal acts regulating the processing of personal data. The Seller processes the personal data provided by the Buyer for the performance of e-commerce activities (acceptance and execution of customer orders and warranty service, etc.).
1.2. The Seller processes the Buyer's personal data for the following purposes: for the purpose of e-commerce - to identify the Buyer, sell goods and services in the online store, process Buyer's orders, issue financial documents to the Buyer, deliver goods, provide warranty services, refund or exchange goods; to solve problems related to the purchase made by the Buyer, to fulfill other obligations of the Seller, for the purpose of direct marketing, for the purpose of ensuring the quality of provided services.
1.3. When the Buyer places an order to purchase the goods or registers in the Store, it is considered that he: (i) agreed to provide his personal data, agreed to the Purchase Sale Rules and personal data protection policy, does not object to the Seller's processing of Buyer's personal data for the purposes specified in these Rules.
1.4. The Seller receives and processes the Buyer's personal data for the purpose of e-commerce: name, surname, telephone number, address (when the Buyer indicates the address in the delivery form). This personal data is stored and processed until the order is fully fulfilled. The data is then transferred to a passive database and stored throughout the warranty period. Upon expiration of the above deadlines, personal data is destroyed by an authorized employee of the company.
1.5. The seller also processes personal data for direct marketing purposes. By choosing a specific method of receiving news from the Seller on the website www.krinona.lt under the tag “News subscription”, the Buyer indicates that he agrees to receive information and promotional material about services, goods from the Seller and / or third parties selected by him, registration by the Buyer's e-mail and / or SMS message and / or call to the specified mobile phone number specified in the form.
1.6. The Seller may use for statistical purposes data not directly related to the Buyer's person, ie data on the purchased goods. Such statistics will be collected and processed in such a way as not to reveal the identity of the Buyer or other personal data that could be used to identify him.
1.7. The Seller receives personal data directly from the Buyer (after registering on the website's customer's account, initiating the purchase and sale agreement). The buyer must provide correct personal data during registration and / or purchase. The seller does not process personal data obtained in other ways.
1.8 In processing and storing the Buyer's personal data, the Seller will make every effort to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, as well as against any other unlawful processing. However, the Buyer must also take care of the security and / or confidentiality of his data, especially as regards their disclosure to third parties. The parents or guardians of such persons are responsible for the conduct of minors and / or the confidentiality and security of their data.
1.9 The Buyer confirms that he has had access to the terms of personal data processing. The Buyer is informed that he has the following rights:
1.9.1 At any time to change and / or update the information provided in the registration form, as well as to cancel his registration. The Buyer's account is then canceled and the registration data is deleted;
1.9.2 The Buyer, having submitted an identity document to the Seller or in accordance with the procedure established by legal acts or by electronic means of communication that allow proper identification of a person who has confirmed his identity, has the right to access his data and check how it is processed, ie to receive information from what sources and what personal data are collected, for what purpose they are processed, to whom they are provided, demand to correct, destroy their personal data or suspend the processing of personal data when the data is processed without complying with the Law on Legal Protection of Personal Data or other laws;
1.9.3 other rights provided for in the Law on Legal Protection of Personal Data and other normative legal acts.
1.9.4 The Buyer expresses his consent or disagreement with the processing of his personal data in writing and (or) by e-mail, which he registered in the online store, indicating his name and surname.
1.10 The Buyer has the right to object to the processing of his personal data, as well as to refuse to provide his personal data. However, when personal data is necessary and necessary to identify the Buyer for the purposes of concluding, executing (online trade) contracts, without providing personal data and (or) not agreeing to their processing for the purposes specified in the Purchase and Sale Rules, the Seller will not be able to conclude and / or execute the contract. .
1.11 The Buyer has the right to express the requirements to correct, destroy personal data or suspend the processing of personal data in writing, by e-mail. by mail or in person at the Seller's place of business.
1.12 The Seller undertakes to ensure the security of the Buyer's personal data, to implement appropriate technical and organizational measures to protect personal data from unlawful destruction and / or accidental alteration, disclosure and from any other unlawful processing. All employees of the Seller and his representatives undertake to protect the personal data of the Buyer.
1.13 The Seller may provide personal data to the extent and in accordance with the procedure set forth in these Purchase and Sale Rules only to the data subject, parcel delivery companies, as well as other data recipients, when the Seller is obliged to provide personal data by laws, court decisions and other legal acts.
1.14 Inquiries, claims and other information related to the processed personal data must be submitted in writing (by e-mail) to the Seller:
UAB Krinona
E- mail: E-mail: [email protected]
1.15 Inquiries, claims and other information must be formulated in such a way that the Seller can identify the Buyer to the extent necessary to prepare a response and have the opportunity to send a response to the Buyer. The Seller will endeavor to investigate the inquiries, claims and requests submitted by the Buyer as soon as possible.
2. FINAL PROVISIONS
2.1. Communication between Buyer and Seller, including, but not limited to, notices, correspondence, shall be in writing. Notices sent by e-mail are also treated as written notices. An e-mail notification is considered received when 96 hours have elapsed since it was sent.
2.2. The Seller reserves the right to change, amend or supplement the Purchase Sale Rules at any time, taking into account the requirements established by legal acts. The Buyer who has registered in the Online Store system shall be informed about any changes, corrections or additions during the login. When buying goods in the e-shop, the Buyer agrees with the changed, corrected, supplemented Purchase-Submission Rules. The Buyer's consent is expressed by placing an order with the Seller. The opportunity to purchase goods in the Online Store is available only to Buyers who agree with the valid Purchase and Sale Rules.
2.3. Disputes related to the purchase and sale of goods in the e-shop are resolved through negotiations. If no agreement is reached through negotiations, disputes shall be settled in the court of the Republic of Lithuania in accordance with the law of the Republic of Lithuania.
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